YOU&I · HELP & PRIVACY
Contact support
Get help with sign-in, pairing, notifications or your personal information.
Send an emailhandulitogether@gmail.com
Operator: Hani Kim
Please include
- Your phone model and operating system (Android or iOS)
- The affected feature and the error message
- When it happened and the steps to reproduce it
Hide personal details and invitation codes in screenshots. Never send passwords, verification codes or private keys.
Common questions
Bell notifications are missing.
Enable notifications in the receiving phone’s app settings and phone settings. Check that both accounts are paired and bell roles are set. Silent mode and Do Not Disturb can affect sound and vibration.
Our couple connection disappeared.
Unlinking or deleting an account removes the shared couple space. Sign in and use a new invitation code to pair again. Previous shared lists cannot be restored.
Does uninstalling delete my account?
No. Follow the account deletion instructions to delete in the app or request deletion by email.