YOU&I · HELP & PRIVACY
Delete your account and data
Delete your 같이 · You&I account in the app or request deletion by email.
Request deletion by emailIf no email app opens, write directly to handulitogether@gmail.com. You do not need to reinstall the app.
Your account and the connected couple space, including both partners’ shared lists, will be deleted. Your partner’s account remains.
Delete in the app
- Sign in and open Settings.
- Under Account management, choose Delete account. Deletion is also available before pairing.
- Read and confirm both deletion prompts. Apple users complete Apple authentication on iPhone.
- Check the completion message and sign-in screen.
Request by email
Use the subject You&I account deletion request. Include your sign-in method (Google/Apple), account email or Apple relay email, and display name. Send from your account email when possible. Do not send passwords, verification codes or identity documents.
Operator Hani Kim will verify account ownership and your intention to delete, process the request and reply with the outcome. Tell us if you use Hide My Email or cannot access the original email; we will explain any further verification needed. Sending an email does not immediately delete the account.
Information deleted
- Your app account, profile, sessions and registered push tokens
- The connected couple space, both memberships and invitation codes
- Shared groceries, wishes, song requests, bell calls and delivery records
Information that remains
Your partner’s app account and your Google/Apple accounts remain. Separately saved copies and delivered notifications cannot be recalled. See the retention section in our privacy policy for backup, security-log and support-record handling.
Unlink only
Choose Unlink couple in account settings. Both accounts remain but the couple space and shared lists are deleted. You can connect again with a new invitation code.